All services provided by AITS Global to the Customer are subject to the following terms and conditions. 1. Acceptance: A copy of these terms and conditions must be signed by all new customers at the time of submission of work to AITS Global, indicating agreement to and acceptance of these Terms and Conditions. Alternatively, payment of an advance fee or payment online is an acceptance of our terms and conditions, a copy of which is available via our website. 2. Charges: Charges for services to be provided by AITS Global are defined in the project quotation that the Customer receives via e-mail, fax or over the telephone. All Web site design services require a non-refundable advance payment of fifty (50) percent of the project quotation total before the work is supplied to the Customer for review. The remaining fifty (50) percent of the project quotation total will be due upon completion of the work prior to upload to the server or release of materials. Charges for web design work does not cover the release of source png or fla files; if the Customer requires these items then a separate quotation can be prepared. Payment for services is due via our PayPal, Nochex or moneybooker.com 3. Customer Review: AITS Global will provide the Customer with an opportunity to review the appearance and content of the Web site during the design and once they are completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Customer notifies AITS Global otherwise within ten (10) days of the date the materials are made available to the Customer. 4. Turnaround Time and Content Control: AITS Global will install and publicly post or supply the Customer's Website by the date specified in the project proposal, or if no such date is specified, within four weeks of the date initial payment is received from the Customer, unless a delay is specifically requested by the Customer and agreed by AITS Global. In return, the Customer agrees to delegate a single individual as 'first-point-of-call' to aid AITS Global with progressing the work in a satisfactory and expedient manner. During the project, AITS Global will require the Customer to provide copy and images. If content is not provided within four (4) weeks of an official request by email then AITS Global reserves the right to advise the Customer of a revision to the final payment fee based on new or revised pricing schedules that may be introduced from time to time. If content is not provided within eight (8) weeks from the original email request then the Customer is considered to be in default of the commission, the project will be terminated and the Customer sent the final invoice for immediate payment. AITS Global will agree, at its discretion, to recommence the work after agreement is reached on a new quotation document and once the original fees have been paid. 5. Payment: Invoices will be provided by AITS Global upon completion of the work for Web Design and any associated services. Invoices are normally sent via email; however, the Customer may elect to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £25 per month of the total amount due. 6. Default: Accounts unpaid thirty (30) days after the date of invoice will be considered in default. If the Customer in default maintains any information or files on AITS Global’s Web space, AITS Global will, at its discretion, remove all such material from its web space. AITS Global is not responsible for any loss of data incurred due to the removal of the service. Removal of such material does not relieve the Customer of the obligation to pay any outstanding charges assessed to the Customer's account. Cheques returned for insufficient funds will be assessed a return charge of £25 and the Customer's account will immediately be considered to be in default until full payment is received. Customers with accounts in default agree to pay AITS Global reasonable expenses, including legal fees and costs for collection by third-party agencies, incurred by AITS Global in enforcing these Terms and Conditions. 7. Termination: Termination of services by the Customer must be requested in a written notice and will be effective on receipt of such notice. E-mail or telephone requests for termination of services will not be honoured until and unless confirmed in writing. The Customer will be invoiced for design work completed to the date of first notice of cancellation for payment in full within thirty (30) days. 8. Legal Restrictions: Terms and Conditions relating to hosting account content and usage may be found on our website 9. Copyright: The Customer retains the copyright to data, files and graphic logos provided by the Customer, and grants AITS Global the rights to publish and use such material. The Customer must obtain permission and rights to use any information or files that are copyrighted by a third party. The Customer is further responsible for granting AITS Global permission and rights for use of the same and agrees to indemnify and hold harmless AITS Global from any and all claims resulting from the Customer's negligence or inability to obtain proper copyright permissions. A contract for Web site design and/or placement shall be regarded as a guarantee by the Customer to AITS Global that all such permissions and authorities have been obtained. Evidence of permissions and authorities may be requested. 10. Standard Media Delivery: Unless otherwise specified in the project quotation, this Agreement assumes that any text will be provided by the Customer in electronic format (ASCII text files delivered on floppy disk or via e-mail or FTP) and that all photographs and other graphics will be provided physically in high quality print suitable for scanning or electronically in .gif, .jpeg, .png or .tiff format. Although every reasonable attempt shall be made by AITS Global to return to the Customer any images or printed material provided for use in creation of the Customer's Web site, such return cannot be guaranteed. 11. Design Credit. A link to AITS Global will appear in either small type or by a small graphic at the bottom of the Customer's Web site. If a graphic is used, it will be designed to fit in with the overall site design. 12. Access Requirements: If the Customer's Web site is to be installed on a third-party server, AITS Global must be granted temporary read/write access to the Customer's storage directories, and those directories must be accessible via FTP. Depending on the specific nature of the project, other resources might also need to be configured on the server. 13. Post-Placement Alterations: AITS Global cannot accept responsibility for any alterations caused by a third party occurring to the Customer's pages once installed. Such alterations include, but are not limited to additions, modifications or deletions. 14. Domain Names: AITS Global may purchase domain names on behalf of the Customer. Payment and renewal of those domain names is the responsibility of the Customer. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of AITS Global. The Customer should keep a record of the due dates for payment to ensure that payment is received in good time. 15. Accessibility Issues: AITS Global notifies its Customers regarding its ability to create websites that meet the standards established by W3C. Should the Customer insist upon designs which fail to meet the minimum W3C WAI standard, the Customer absolves AITS Global of responsibility for failure to comply with accessibility legislation. 16. Third Part Payment Processors: AITS Global receives payments through Third Party Payment Processors and no financial transaction is carried out on our system. AITS Global cannot therefore be held responsible for any privacy and/or security concern in relation to financial transactions carried out by a Third Party Payment Processor. Customers are responsible in ensuring that the Third Party Payment Processor’s privacy and security issues are read and understood before conducting any financial transaction. 17. Website Templates: AITS Global may purchase website templates on behalf of the Customer. The Customer agrees to the following terms of use of the templates: a) Limited Usage Granted: You may only use each individual product on a single website, belonging to either you or your client. You have to purchase same template once more in order to make another project with the same design b) Modifications: You are authorized to make any necessary modification(s) to our products to fit your purposes. c) Unauthorized Use: You may not place any of our supplied products, modified or unmodified, on a diskette, CD, website or any other medium and offer them for redistribution or resale of any kind without prior written consent from our company. d) Assignability: You may not sub-license, assign, or transfer this license to anyone else without prior written consent from mytemplatestudio.com. e) Ownership: You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of independent content providers. Our products are provided "as is" without warranty of any kind, either expressed or implied. In no event shall our juridical person be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products. 17.1. Our Refund Policy: Since mytemplatestudio.com is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any article at our site. Please make sure that you've carefully read 'sources available' section. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date Our company reserves the right to change or modify these terms with no prior notice. 18. General: These Terms and Conditions supersede all previous representations, understandings or agreements. The Customer's signature below or payment of an advance fee constitutes agreement to and acceptance of these Terms and Conditions. Payment online is an acceptance of our terms and conditions. We may amend, vary or alter the Terms and Conditions to comply with a change in the Law or good practice or product development. We may change Terms and Conditions - immediately, if the change is not to your disadvantage and we will notify you personally within 30 days. - at least 30 days after personal notice has been given to you, if the change is to your disadvantage. In the event of such a change, without notice to us, you may switch or close your account within 60 days of the date of the notification, without charge. We will notify you of the change by e-mail, statement notice, letter or any other method we consider appropriate. 19. Governing Law: This Agreement shall be governed by English Law. Search Engine Optimisation Terms and Conditions Terms and Conditions Our standard terms and conditions regarding optimisation are details below. By placing an order with AITS Global and/or making the initial set up fee payment, you confirm that you are in agreement with and bound by the terms and conditions below. Definitions The Client: The company or individual requesting the services of AITS Global. AITS Global: The Company that provides website development, website hosting, search engine optimisation and consultancy services. General Terms You agree to use the AITS Global service in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out below. By using the Service, you agree to be legally bound and to abide by the Terms of Service, just as if you had signed this Agreement. If you do not comply and/or continue to comply with the Terms of Service, AITS Global may terminate your right to access the service. You will not engage in any conduct that in the discretion of AITS Global restricts or inhibits any other person from using or enjoying the Service. You agree to use the Service only for lawful purposes. You are prohibited from posting on or transmitting through the Service any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law. AITS Global reserves the right to prohibit conduct, communication or content which it deems in its discretion to be harmful to individual users or other third-party rights, or to violate any applicable law. Warranties and Liability AITS Global warrants that the services will at the time of delivery correspond to the description given by the Company, either verbally or by means order forms, invoices etc. AITS Global shall not be liable for URLs dropped or excluded for any reason. AITS Global does not represent, warrant, or guarantee that Clients URL's will achieve a favourable position, or any position. What we guarantee is the promotion of your web site through our services. We can not control or guarantee which, if any, search engines will accept the submission of your site. AITS Global is an International company based in the UK. All transactions are therefore charged in GBP (UK Pound Sterling). Due to the constant fluctuation in exchange rates, this may result in some small variations in the US dollar value that is charged to the client. AITS Global cannot be held liable for any variations in International exchange rates that may be imposed by a client's banking institution. AITS Global shall not be liable for delays or failure of performance resulting from Internet Service Provider delivery problems or failure, or any communication or delivery problems associated with Client's order details, such as incorrect email address or URL address. AITS Global shall not be responsible for acts or causes beyond its control, including but not limited to: acts of God, strikes, lockouts, communications line or equipment failures, power failures, earthquakes, or other disasters. AITS Global shall not be liable for any loss or damage (including but not limited to consequential loss or damage) arising from the use of the services. AITS Global does not warrant or represent that the use or the results of the use of the materials available through the AITS Global service or from third parties will be correct, accurate, timely, reliable or otherwise. You expressly agree that use of the AITS Global's Search Engine Optimisation Service is at your sole risk. The AITS Global's Search Engine Optimisation Service is provided on an "as is" and "as available" basis. AITS Global expressly disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose or non-infringement. Notwithstanding the security precautions taken against disclosure of information, there are certain conditions that exist on the Internet generally which are outside AITS Global's control and could result in a breach of security. You hereby expressly waive any claim against AITS Global arising out of the loss of data through corruption, piracy, breach of security or for any other reason. To the maximum extent allowed by law, AITS Global and any of its parents, members, subsidiaries, affiliates, service providers, licensors, officers, directors or employees shall not be liable for any direct, indirect, special, incidental or consequential damages (no matter how they arose, including negligence), or for interrupted communications, lost data or lost profits, arising out of or in connection with the AITS Global service. Further, AITS Global will not have any liability for any losses arising because its service is not operational or accessible. This section does not limit liability for bodily injury of a person. The Services AITS Global require that, prior notice be given for any alterations relating to your website(s) that may affect the services supplied by AITS Global. If alterations are made by the client or a third party to a client's site, search engine placements may be affected and AITS Global can not be held responsible. AITS Global reserve the right to issue a charge to rectify any problems to regain listings. The quantity and the description of the services shall be as set out in the quotation and pro-forma invoice. The Price and Payment The total price shall be the price set out on the quotation and/or pro-forma invoice. Up front payments shall be paid at the time of the order. Subscription fee shall be made in advance for each month, regular on a monthly basis Failure to pay the monthly subscription fee may result in an administration charge of £25.00 for each late/missed payment. Notices and Service Any notice or other information required or authorised by this Agreement to be given by either party to the other shall be given by:- a) sending it by pre-paid recorded Airmail post to AITS Global; or b) sending it by e-mail, facsimile transmission or comparable means of communication. Applicable Law and Jurisdiction English law shall apply to the whole of this Agreement. The parties hereby agree to submit to the non-exclusive jurisdiction of the English courts.